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Thread: Thumbs Down - Suppliers who get it wrong.

  1. #11
    Join Date
    Jul 2005
    Location
    North Devon. Nr Westward Ho & Instow A39.
    Posts
    1,605

    Re: Thumbs Down - Suppliers who get it wrong.

    Quote: "They have to bring them in as imports now" he says.

    Well he did get that bit right.....

  2. #12
    Join Date
    Jan 2006
    Location
    costa del sol
    Posts
    84

    Re: Thumbs Down - Suppliers who get it wrong.

    Thumbs down to Cupar Motorcycles in Fife who took 300sovs to service the Rex and never noticed a colapsed hub bearing. When challenged about it they said "we never charged you to replace it ", Well I guess that makes it ok then. Glad I never got them to replace the Brakeline then
    A used to be slow but am even slower now

  3. #13
    Join Date
    Dec 2005
    Location
    Cheshire
    Posts
    75

    Re: Thumbs Down - Suppliers who get it wrong.

    Recentley saw an add for blueflame exhausts which stated buying from them was hassle free. I would disagree....I had loads of hassle trying to get my money back when the can was delivered late and damaged. It took best part of a month to get refund and I had to do all the chasing (over 20 phone calls and about 5 emails).

    They always say the best way to find out whether a company is customer friendly is to talk to someone whose had a complaint - well in blueflames case all I can say is they have a poor attitude towards customers who are returning products.

    Now im sure some of you out there are running blue flame cans and i dont want to start an argument about how good or bad they are, im simply letting you know that when i had a problem with a damaged can the customer service was poor.

    Ive had cans from quill, arrow and devil in the past and the only time i needed to contact one of them was when the bolts supplied with a quill can were missing and they suppplied them next day delivery and included a free t-shirt.

    Blueflame were unhelpfull, passed the buck from dept to dept and took time sorting out a refund.

    I also thought the can was no where near the quality of cans by quill or devil...but thats a personal opinion.

    If you have a blueflame can and have no problems with delivery or returns then cool.
    Last edited by anotherdave; 17th February 2006 at 04:24 PM.

  4. #14
    Join Date
    Sep 2005
    Location
    Orlando, Florida
    Posts
    243

    Re: Thumbs Down - Old Dominion Freight in Orlando, Florida

    In September this company shipped my bike (no scratches anywhere according to photos take by the dealer) and got to me sideways in the crate. Now it is April 2006 and no action!

    Broken fairing and craked rear tail piece. So far they will not own up to anything. Found some shipping loopholes.

    Give a big boo.......... to them and if in the UK do not bother with them.

    Bob Agee
    2001 Green zrx 1200r had 2400 miles, now has 1,4,000 still scarred!
    Last edited by bob agee; 22nd April 2006 at 06:30 AM.
    Smasherboy

  5. #15
    Join Date
    Jul 2005
    Location
    Harwich,Essex
    Posts
    876

    ZEDMOTO - AVOID

    Bought parts from him, both forks bent and seized, caliper shot to bits. got purchase price back but not post, don't bid on his stuff on ebay, it's all crap.
    Badges ? We don't need no steenking badges.

  6. #16
    Join Date
    Aug 2005
    Location
    Rugby, England
    Posts
    3,383

    Thumbs down Re: Thumbs Down - Suppliers who get it wrong.

    Carole Nash Break down......

    Am NOT impressed! First thing I did was tell the bimbo girl on the 'phone that I was a girl on a bike, alone, middle of nowhere (well, busy layby) and it was getting dark. Didn't know the road no. but tried to explain as best I could for what seemed like 15 mins...but was probably a lot less...ha.. Not sure if she put me on hold for ages or cut me off......but she did not ring back. Then I rang again and at this point was getting really agitated! If she hadn't been so effing useless my patience would not have worn out.....I ended up saying "are you going to do anything about this or am I gonna tell everyone I can how f***ing useless Carole Nash are?" At which point she told me she would "terminate the call", and that was it. Great.

    I then rang the AA.

    Incidentally the AA guy picked up straight away where I was from my description!

    (Oh...when I got the bike running....the AA and Carole Nash were informed ASAP (just in case they gave a ****)....but low and behold ...Carole Nash did not bother to inform the sub-contractor....so he had a wasted journey!)

    Am now looking to change my bike insurance.

  7. #17
    Join Date
    Jul 2005
    Posts
    296

    Re: Thumbs Down - Suppliers who get it wrong.

    Carole Nash used to use one of the big 2 breakdown companies (the one with 3 letters) but decided to go elsewhere to cut costs!
    Phredd
    The early bird may get the worm, but the second mouse gets the cheese

  8. #18
    Join Date
    Jul 2005
    Location
    Harwich,Essex
    Posts
    876

    SG

    Ordered block off pplates form them so I didn;t have to wait for them to arrive from America. took my money on June 30th, July 8th no plates so I phoned him. "I don't actually have them in stock, they should be here next week some time." Tosser.
    Edit, 3rd august, no block off plates, no contact, is this bloke a fucking idiot or something ?
    Edit 11th August , just phoned him. Didn't have a clue what I was talking about, evetually found my details, said he's ordering from Ivan's on Monday. Asked for a refund but he reckons he hasn't charged me yet. I should fucking hope not. I won't ever be going back to him for anything. what a wanker.
    Last edited by 11redrex; 12th August 2006 at 03:34 PM.

  9. #19
    Join Date
    Jan 2006
    Location
    Scaling The Coronal Ridge Single Handed
    Posts
    5,550

    Re: Thumbs Down - Suppliers who get it wrong.

    The Fastone a.k.a MandP, ordered Swift boots & trousers, they sent Swift boots & AKITO trousers, gets on the phone to them,tells them they're wrong, dickhead says "have you tried them on?"," no" says me "how do you know they don't fit then?" the clown asks me!
    Seemed to have difficulty with the premise that when i ordered Swift trousers, i actually wanted Swift bloody trousers!!!!!!!

    _________________________________________

  10. #20
    Join Date
    Jun 2005
    Location
    Farnborough Hants
    Posts
    9,011

    Re: Thumbs Down - Suppliers who get it wrong.

    JapscrapUK, these are ebay tyre sellers.
    Advertised a set of Michelin pilot sports and the title said 190/50 while hidden in the text it said the sizes were 180/55, Well when you do a search, it's always on the title. Anyway when I said they sent the wrong size they washed their hands of it saying they were correctly supplied.
    Don't deal with these rip off merchants
    TPB-Founder member HCW
    Champagne ideas on beer money

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